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FAQs

I already have a church website address - can I keep this?
Yes you can keep your existing web address. Each week we transfer many web addresses across as churches find how much easier Church Edit is compared to their previous website.
If you do not have a web address then we can help you register your own address (ie www.yourchurchname.org.uk).

Is there a minimum contract period?
Whilst we do look forward to a lifetime partnership with churches, there is no minimum contract period and you are free to stop using Church Edit.

What if we decide to cancel?
We are sure you will be happy with your Church Edit site and will join the hundreds of churches that have been our customers for many years. However you are free to cancel your Church Edit website at anytime. Your web address is owned by the church so you will be able to move this to another host if required. You will not be refunded for any months that you have previously paid for.

What are the benefits of Church Edit over other website providers?
We haven't found any other provider that offers the same large number of features at the great value price that Church Edit does. We have worked hard to develop a range of features just for churches and with prices starting at just £175 (Includes VAT) per annum we also offer the best value.

Will there be adverts on my website?
There will be no adverts placed on your Church Edit Website.

What support is provided by Church Edit?
Technical support is fully provided by our friendly support staff. We are always just an email or phone call away and will be happy to help with any aspect of your Church Edit site.

What software do we need to install?
You do not need to install any software - Church Edit is updated via a website.

What will we have to pay to setup our website?
There are no setup fees for Church Edit. The only price is the low subscription price which includes web hosting and support. If you do want us to create a custom design for your site then we can do this - please see our prices for more information.

 

Why are the prices for Church Edit based on the number of editors/size of church?
There are two reasons:
1) the larger the church then it is likely the more the site will be used so it will take up more server resources than a smaller church
2) we want to make the Church Edit software affordable to churches so we have made it more affordable to smaller churches.

How long will it take to get our website up and running?
If you request a free 30 day trial website then you should usually receive the details within a few hours. The speed that your website can be up and running is then up to you as you will have complete control of the website through the easy to use admin interface. Some churches have been able to get their website up and running within a day!

Will we have to pay for new features to the Church Edit software?
As part of the Church Edit solution we include free updates to our software. This means that when we add a new feature to Church Edit, your site will automatically be updated with great new enhancements.


Can we copy our existing website into Church Edit?
It is not possible to automatically bring your existing website into a new Church Edit website, but you will be able to paste your content from your website into Church Edit.

 



 

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